14 Day Return Policy

Due to the nature of we offer (to health and hygiene concerns,   refunds on a case-by-case basis. If you have find any issues with a product get in touch within 14 days and let us know. By completing a purchase you agree that the issue of a refund will be made at the sole discretion of Beauty Outlet Staff and that all decisions made by the Beauty Outlet Staff are final. 

We are happy to issue a refund or store credit if your product is proven to be defective or not as described.

we are unable to offer refunds if you change your mind, please read the product description carefully.

Further, Beauty Factory does not refund products, if:

  • You no longer need the purchased product.

  • You found another product you like better or you’ve changed your mind.

  • You cannot use the product due to insufficient knowledge / know-how

 Products purchased on sale or with store credit are ineligible for refunds. A store credit will be (re)issued only when a product is proven to be faulty and can not be reasonably repaired.